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FAQ

Each piece contains approximately 3 mg of caffeine, so you’d have to eat approximately 20-25 pieces to have it equate to an 8 oz cup of coffee or tea.

We use real Sumatran coffee from the Islands of Java (Indonesia).

Yes, our tea candies are made with real green tea extract.

Please refer to each product’s Ingredients tab to view a complete listing of ingredient and allergen information.

Please refer to each product’s Ingredients tab for a complete listing of ingredient and allergen information. Please be advised that our products are manufactured in a facility that may process products that contain: peanuts, soy, wheat, eggs, milk, gluten, and tree nut products. Thus, we cannot guarantee that any of our products are entirely free of trace amounts of these ingredients. However, Fusion Gourmet takes food allergies very seriously and strives to provide our consumers with accurate, reliable ingredient and allergen information. We have strict procedures in place to prevent crossover of allergens into other products that do not contain the allergen.

No, our products are not sugar free. However, many of them are low in sugar.

Wheat is listed as an ingredient in some of our products (please refer to each product’s Ingredients tab for a complete listing of ingredient and allergen information). Although some of our products do not list wheat as an ingredient, we cannot guarantee that any product is 100% gluten – or wheat – free, as all of our products are produced in facilities that also manufacture wheat-containing products.

No, our candies are not organic.

No, our products are not kosher.

No, our products are not vegan. Please refer to each product’s Ingredients tab for a complete listing of ingredient and allergen information.

Our products are packaged in aluminum foil, which helps make it resistant to high temperature.

Although we recommend consuming them upon purchase, our candies can last up to 24 months and our wafers, cookies and crackers can last up to 18 months.

Most of our products are made in Indonesia, as we use local ingredients from these beautiful islands of Java. For example, we use real Sumatran coffee in our candies.

Our Dolcetto Tuscan Crisps are produced in Italy using real Italian Extra Virgin Olive Oil.

You can purchase our products directly from us on our website: www.fusiongourmet.com. Or, give us a call and we can tell you a store near you that carries our products.

Unfortunately, due to our high order-volume, we cannot make any substitutions to what you see on our web site, as much as we’d love to!

We accept Visa, Mastercard and American Express.

Please call us at 310 898 2180 x 100 and we will try our best to assist you.

We try our best to ensure that our products meet our high quality standards and that our packages are delivered on time. However, if you are dissatisfied with any part of your Fusion Gourmet experience, we will do our best to make you happy. Simply call or e-mail us at 310 898 2180 x 100 or email us at info@fusiongourmet.com.

You will receive an email confirmation once your order has been received. Please review the information provided, and if you need to make any adjustments, simply give us a call at 310 898 2180 x 100.

Absolutely! Our fax number is: 310 532 8991. You can also call us at 310 898 2180 x 100 or email us at info@fusiongourmet.com.

We use UPS, FedEx, and USPS as shipping carriers.

Unfortunately, we are unable to ship to Alaska or Hawaii. We also regret that we cannot ship to APO/FPO addresses or PO Boxes. Our shipping partners require a numerical street address for all deliveries.

Unfortunately, we cannot ship to APO/FPO addresses or PO Boxes. Our shipping partners require a numerical street address for all deliveries. We also regret that we are unable to ship to Alaska or Hawaii.

Residential addresses typically do not require a signature. However, if there is no one there to accept the package, and the delivery driver does not feel comfortable leaving it, then he or she is instructed to NOT leave the package. If you want to sign for your package, then please indicate this when you place your order online, or give us a call at 310 898 2180 x 100.

Yes. Please call us at 310 898 2180 x 100. Please be advised that you will be responsible for paying for the additional delivery charge.

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